Product name: European electric chain hoist
Parameters: 2t-14m
On October 27, 2023, our company received an inquiry from Australia. The customer's demand is very clear, they need a 2T electric chain hoist with a lifting height of 14 meters and using 3-phase electricity. This gourd is used to lift steel products. After further communication, we learned that the client operates a chicken factory in Australia as a procurement assistant.
On Friday, our sales personnel sent an email to the customer to confirm the basic parameters and inquire whether to replace them. Afterwards, we continuously communicated with the client via email and responded to their questions one by one.
After understanding the customer's needs, we have provided a solution and quotation. Simultaneously send ISO and CE certificates to customers to demonstrate our company's strength. After receiving the quotation, the customer had doubts and sent an email to inquire if the quotation included a small car. Does this machine comply with Australian standards. Check if the existing I-beams match and attach the pictures in the email for our reference. We promptly explain to the customer that the product meets Australian standards and display the part of the customer's inquiry on the product images to dispel their doubts and let them know that the product is very suitable.
From the communication, we can feel that the customer is very satisfied with our service attitude. The next day, the customer sent an email requesting to place an order and make a prepayment.
Electric chain hoists are a wonderful tool for businesses and individuals who need to move heavy loads with ease and efficiency. These hoists are designed to be easy to use, allowing you to lift and lower heavy objects without exhausting yourself or your employees. They are also very reliable and safe, ensuring that your workers are protected at all times. Whether you're in construction, manufacturing, or any other industry that requires heavy lifting, electric chain hoists are an excellent investment that will help streamline your operations and increase productivity. With their high efficiency and ease of use, electric chain hoists will help you get the job done with minimal effort and maximum results.
Post time: Feb-29-2024
